Steps to set up BigPond Webmail on Mac OSX (10.5 to 10.7)

Telstra is one of the biggest Australian providers of media services, with Telstra Mail being among the most popular email services in the Land Down Under. One of the reasons behind the popularity of Telstra Mail™ is the fact that it can be used on a number of different devices.

set up BigPond Webmail on Mac OSX

For example, you can set up Telstra Webmail on Mac OSX devices easily. If you’re wondering how it’s done, take a look at the step-by-step instructions set by Bigpond technical support Australia:

  • Step 1 – Turn on your Mac
  • Step 2 – Open Apple menu
  • Step 3 – Click ‘Preferences’ and head to the Accounts tab
  • Step 4 – Click the Add icon
  • Step 5 – Type in your Telstra credentials (your name, as well as username and password)
  • Step 6 – Finish the setup by clicking Done

The whole process should not take too long to complete. In just a few minutes, you will have Telstra webmail set up on your Mac computer. However, if something goes wrong, there’s an alternative way. Don’t give up on setting Telstra Mail on Mac OSX before trying this method:

  • Step 1 – When adding the account in the Preferences menu, choose the option ‘Setup Manually’
  • Step 2 – Choose IMAP as the account type
  • Step 3 – Set imap.telstra.com as the incoming server
  • Step 4 – Set smtp.telstra.com) as the outgoing server
  • Step 5 – Enable SSL and add a password
  • Step 6 – Enable the ‘Take account online’ option
  • Step 7 – Click Create to finish the setup

If this too doesn’t prove fruitful, the only way that’s left is to get in touch with us. Simply give them a call and explain what’s wrong. You can be sure that the support team will know how to help you. After identifying the problem, they will show you how to fix it. All this will be done by phone.


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